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DO NOT USE THIS FORM FOR
EMERGENCIES
After closing, emergency warranty
service is available by calling
the emergency numbers provided
in your new home packet received
at closing. Examples of emergency
warranty service include plumbing
leaks that cannot be contained,
heat and air conditioning problems
in extreme temperatures, total
loss of power, or any condition
that may present a health or safety
hazard.
All other claims shall be addressed
by calling the customer service
department directly Monday through
Friday
8:00 AM until 5:00 PM at (903)
581-1700 extension 0,
or you may submit your request
using the form provided below.
After submitting this information
you will receive an automatic
confirmation that your claim
was received. A warranty service
representative will personally
contact you by telephone within
48 hours.
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